Optimizely Customer Feedback

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Order Management

Showing 17 of 515

Improve Speed Performance for Large Carts (100+ line items)

Our customers shop from a large product assortment to keep their shelves stocked, in which it is a common use case for carts to contain 100+ individual SKUs. Naturally, users who create extremely large carts are our most valuable customers that we...
3 months ago in B2B Commerce Cloud / Order Management 2 Investigating

Order Approval Notification

The Insite documentation is currently incorrect stating: NOTE: Order Approvers do not receive email notifications. However, a notification is displayed upon logging into the website when an order has been sent for approval. This notification is di...
6 months ago in B2B Commerce Cloud / Order Management 0

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
6 months ago in B2B Commerce Cloud / Order Management 0

Quote to Order

In our ERP a Quote is just a different Order Type. We would like to take a Quote in our ERP and release to the customer for them to be able to order that specific quote in InSite with the price override intact.
6 months ago in B2B Commerce Cloud / Order Management 0

Notifications for Order Approval

When a "Buyer 1" submits an order for approval, their approver should receive an email letting them know that an order has been submitted for approval. On the other side of that when the approver takes action on that order, the "Buyer 1" should ge...
6 months ago in B2B Commerce Cloud / Order Management 0

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
2 months ago in B2B Commerce Cloud / Order Management 2

Allow Multiple Ship-to Addresses to be used for a Single Order

Our customers are able to request that specific lines be shipped to different ship-to addresses when they place orders over the phone. We'd like to be able to provide that on the website as well, but fail to see a way to do so with out significant...
6 months ago in B2B Commerce Cloud / Order Management 0

Display logo Image on a "Invoice print" on a invoice history details page for a spire based website.

Hello Team,We have a requirement from our client where we need to display a Logo Image on a "Invoice print" on a invoice history details page.This feature is available with the OOTB classic version, but missing in spire based websites.We had issue...
5 months ago in B2B Commerce Cloud / Order Management 0 Investigating

Customer Detail - Allow Multiple Ship tos addresses for one Bill to Account

We have many customers who have a head office (BILL TO) but have multiple ship tos. As far as we have been told, each ship to needs to have a separate customer record in Insite. Some benefits: 1. Cleaner data export/layout - less data to manag...
6 months ago in B2B Commerce Cloud / Order Management 0

Add additional shipping charges for specific products/orders over certain weight

We have quite a few items that we specifically need to have a shipping surcharge added to them at checkout. (special size, overweight etc etc) After talking with Insite support (thank you Jacob!) there seem to be some ways to create a special ca...
6 months ago in B2B Commerce Cloud / Order Management 0