Episerver Customer Feedback

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Order Management

Showing 13 of 411

Order Approval Notification

The Insite documentation is currently incorrect stating: NOTE: Order Approvers do not receive email notifications. However, a notification is displayed upon logging into the website when an order has been sent for approval. This notification is di...
about 1 month ago in B2B Commerce / Order Management 0

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
about 1 month ago in B2B Commerce / Order Management 0

Quote to Order

In our ERP a Quote is just a different Order Type. We would like to take a Quote in our ERP and release to the customer for them to be able to order that specific quote in InSite with the price override intact.
about 1 month ago in B2B Commerce / Order Management 0

Notifications for Order Approval

When a "Buyer 1" submits an order for approval, their approver should receive an email letting them know that an order has been submitted for approval. On the other side of that when the approver takes action on that order, the "Buyer 1" should ge...
about 1 month ago in B2B Commerce / Order Management 0

Allow Multiple Ship-to Addresses to be used for a Single Order

Our customers are able to request that specific lines be shipped to different ship-to addresses when they place orders over the phone. We'd like to be able to provide that on the website as well, but fail to see a way to do so with out significant...
about 1 month ago in B2B Commerce / Order Management 0

Customer Detail - Allow Multiple Ship tos addresses for one Bill to Account

We have many customers who have a head office (BILL TO) but have multiple ship tos. As far as we have been told, each ship to needs to have a separate customer record in Insite. Some benefits: 1. Cleaner data export/layout - less data to manag...
about 1 month ago in B2B Commerce / Order Management 0

Add additional shipping charges for specific products/orders over certain weight

We have quite a few items that we specifically need to have a shipping surcharge added to them at checkout. (special size, overweight etc etc) After talking with Insite support (thank you Jacob!) there seem to be some ways to create a special ca...
about 1 month ago in B2B Commerce / Order Management 0

Add Product "Maximum Quantity" Field & Logic

Many Customers have highly sought-after Products of which they want to limit the quantity which may be purchased at any given time by a Customer. I am asking to add a "Maximum Quantity" field to the Product which limits the quantity which may be p...
29 days ago in B2B Commerce / Order Management 0

Quote Requests need to have customer address info to quote shipping

Today, it does not appear there is any way to require that quote requests contain address information. So, we can not quote the product since the shipping costs need an address to be accurate. We ship very heavy items, so this is crucial for p...
about 1 month ago in B2B Commerce / Order Management 0

Enhance FedEx Rating Service for LTL Rating

Our client is looking to implement this as soon as possible. https://www.fedex.com/en-us/shipping/freight-services/ltl.html
about 1 month ago in B2B Commerce / Order Management 0