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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Orders & Payment

Showing 20 of 1542

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
10 months ago in Configured Commerce / Orders & Payment 0

Allow customers to pay for orders using a P-Card

A common B2B use case is where customers would want to pay for orders on the website using a P-card and be able to pass information to the ERP/OM system with the order data.
12 months ago in Configured Commerce / Orders & Payment 0

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
about 1 year ago in Configured Commerce / Orders & Payment 0 Investigating

Spire > Extend placeOrder method with properties argument

In the checkout we have an extra dropdown in place. The selected value of this dropdown needs to be send back the backend. Right now the fields in the placeOrder method are fixed. I would like to have a extra (custom)properties dictionary as part ...
about 1 year ago in Configured Commerce / Orders & Payment 0 Investigating

Allow create account Widget settings to be editable.

similar to: Request - B2BCOM-I-8 i am looking to change the data validation settings on the create account widget. An ongoing issue the the 30 character limit on the email address field. We are able to work around this by setting up customers thro...
about 1 year ago in Configured Commerce / Orders & Payment 4 Already exists

Admin UI OrderHistory page improvements

In the Admin UI, add customer telephone- and email address fields on the OrderHistory page. Also add a link to the customer page.
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Error in OOTB P21:07 - Order History Step 2 SQL

I've noticed an error in the OOTB sql script for the Order History - Order Detail job step. Navigate to the following link and review the WHERE clause. The final statement has oh.date_last_modified twice and I believe one of these should be ol.dat...
almost 2 years ago in Configured Commerce / Orders & Payment 0 Investigating

Quotes- Ability to Edit and have a LOT of notes

As a customer I'd like the ability to Edit a quote without having to start from scratch. I'd also like to be able to have a space for a LOT of NOTES within the quote. Our sales people work with customers daily and we'd put thru about 10% of our to...
about 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
almost 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest