Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1561 of 1561

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
17 days ago in Configured Commerce / Admin Console & Import/Export 0

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
17 days ago in Customized Commerce / Technical 0

Ability to backup Synonyms

I am writing to bring to your attention a recent incident we experienced with the Find that resulted in the loss of the synonyms file. Unfortunately, we had to recreate this file manually, which was both time-consuming and prone to errors. Given t...
18 days ago in Search & Navigation 1 Investigating

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
18 days ago in Search & Navigation 0

Order Management | "Page Size" option for Carts/Orders list

Just like in the older Commerce <= 13 versions, we had an option to change the page size to view the number of orders per page. Our one of the client has requested to have that feature back within the latest Commecer version 14. See the attache...
18 days ago in Customized Commerce / Orders 0 Planned

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
23 days ago in Content Marketing / Miscellaneous 0

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
24 days ago in DXP Cloud Platform 0

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
25 days ago in DXP Cloud Platform / Infrastructure mgmt. 0

ServiceApi Media service XML support for complex types

Currently we are using ServiceApi and Media service to upload assets to all entry types in one of our customer' integration solution. This has proven to work quite well but misses one import feature as our assets require a property type that is no...
25 days ago in Customized Commerce / Technical 0 Gathering interest

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
25 days ago in DXP Cloud Platform / Telemetry 0