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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1572 of 1572

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
6 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
about 3 years ago in Customized Commerce / Customer Services 1 Planned

Duplicate ALL Properties in Select View Menu

I've noticed that the "All Properties" link is duplicated in the "Select View" Menu UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
3 months ago in Content Management / Editing 0

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
almost 3 years ago in Customized Commerce 0 Gathering interest

Recaptcha Form element is not working in China

We want to add one form element Recaptcha in our EPI form, it is not working for China because Google service is blocked in China and we will face the JavaScript issue. Is it possible to make the reCaptcha support globally? below blog will be more...
almost 3 years ago in Content Management / Forms 1

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 2 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
over 2 years ago in Campaign 0 Future consideration

I'd like the shopping carts interface to include a search option for Cart IDs, similar to the order ID search in the purchase orders section.

I would appreciate the ability to search for shopping carts using the Cart ID rather than relying solely on customer names or emails. I've noticed that the purchase orders section already allows for searching by order ID, but this functionality se...
3 months ago in Customized Commerce / Orders 0

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
7 months ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
over 3 years ago in Campaign 0 Future consideration