Optimizely Customer Feedback

Describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Showing 22 of 515

webhooks for suppression events (unsubscribe / bounce)

Goalswe receive response- & interaction-data within secondswe process suppression events (unsubscribe, spam-complaint, bounces) close to real-timewe replace existing response export-jobsas currently used for closed loop interface (kms)as used ...
6 months ago in Campaign 2 Planned

webhook for spam-complaint events

Why are spam-complaints such an impactful recipient interaction?building and maintaining a strong sender reputation requires close monitoring and analysis of spam complaintscampaign performance reporting needs to take every single spam-complaint i...
6 months ago in Campaign 1 Investigating

Deep Analytics: group KPIs for transactional mailings based on send date instead of start date

As a Marketer I want to be able to group opens and clicks for transactional mails based on the sending date (in the defined reporting period) instead of the start date so that I get actual rates and unique KPIs by date resulting in a more accurate...
10 months ago in Campaign 3

Implementing a Spanish version of Episerver Campaign

Hi all,during one of my recent Quarterly Business Reviews I was asked if it would be possible to introduce a Spanish version of Episerver Campaign (just like we have English or Dutch version).The argument raised by the Customer was that some of hi...
4 months ago in Campaign 0

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
9 months ago in Campaign 0 Planned

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"?With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be deli...
6 months ago in Campaign 0

Support personalized date and time for animated Countdown Timer

It would be great when we could use the animated Countdown Timer gifs in emails with a personalized date and time for each individual recipient. By that it would be possible for example to inform the end user when his personal coupon will end or w...
3 months ago in Campaign 0

Upload personalized attachments with sendtransactionmail endpoint

As a developer I want to trigger transactional emails with personalized attachments using a single REST API call.Right now personalized attachments can only be uploaded via HTTP API in a seperate call. It's inconvenient to implement 2 APIs and als...
5 months ago in Campaign 0

The use of ICS Files as invitation links within Emails, when the file upload of campaign is used.

When uploading an image to the attachment section of Campaign, it is possible, to get the URL of the image on Campaign's server.When uploading a file like ics or pdf to the attachment section of Campaign, it is not possible, to get the URL of the ...
3 months ago in Campaign 0

Target Groups, based on Message Types (Email, SMS, Push, Print) to push the omnichannel possibilities

At the moment, an action based target group for campaign can be created by using the message (mailing) types like regular, special, split, etc. To enhance the possibilities of the omnichannel, it would make sense to add new scopes to the condition...
10 months ago in Campaign 0