Optimizely Customer Feedback

Describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues please head to Support or our Developer Community.

You can assign up to 10 votes in total. Thank you for your feedback!



Commerce Cloud

Showing 24 of 470

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
3 months ago in Commerce Cloud / Catalogs 1

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
3 months ago in Commerce Cloud / Customer Services 0

Dynamic Packages

Use Case:As a consumer, I want to be able to buy a collection of products as a package but have the ability to choose variants of each product, so that I can configure the items that make up that package, so that I can quickly configure the packag...
almost 2 years ago in Commerce Cloud / Catalogs 5 Planned

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job th...
22 days ago in Commerce Cloud / Orders 0

Ability to edit Custom metada in the Cart Details page

It would be great if we were able to display custom metadata at the cart level and allow the Customer Service agents to edit those attributes before they convert to a Purchase Order.
4 months ago in Commerce Cloud / Customer Services 0

Filtering and organizing promotions in the UI

Make it possible to hide inactive promotions from the view (hide/how toggle)Make it possible to hide expired promotions from the view (hide/show toggle)Make it possible to filter the priorities view by market (some customers have different brands ...
10 months ago in Commerce Cloud / Promotions 1 Planned

Ratings and Reviews out of the box

We have to invest a lot of development hours to get Episerver Social to provide the standard features of ratings and reviews. It's easier to implement and competing service.
about 2 years ago in Commerce Cloud 2 Already exists

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
3 months ago in Commerce Cloud / Catalogs 0

Update 3rd party library's used in OOTB solution

Request you to provide regular updates to 3rd party library used in OOTB solution like Embla carousel to get regular bug fixes for 3rd party library.Currently we are facing issue with home page banner where text content cannot be selected even aft...
about 2 months ago in Commerce Cloud / Technical 0

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
4 months ago in Commerce Cloud / Customer Services 1 Already exists