Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Technical

Showing 30 of 1590

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
over 3 years ago in Configured Commerce / Technical 0 Planned

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
21 days ago in Configured Commerce / Technical 0

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
about 2 months ago in Configured Commerce / Technical 4 Investigating

Expose sort descriptor to extension code to allow implementers to make complex sorting clauses in elastic search

The SortDescriptor that is available in RunProductSearchResult.SearchDescriptor.Sort is an abstraction that does not allow to include complex sorting rules, such as sorting by nested fields. We would like to be able to use the Nest7 sort descripto...
3 months ago in Configured Commerce / Technical 1 Investigating

Lazy load / Load More

Please add the ability to implement out of the box lazy load or a load more button on the PLP or any other page that has a lot of results. Pagination isn't user friendly not to mention it is very out dated.
7 months ago in Configured Commerce / Technical 1 Future consideration

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
8 months ago in Configured Commerce / Technical 1

Product Engineering team - improvement suggestion - readonly API calls

This is a suggestion for the Configured Commerce (B2B) Product Engineering team. For the V2 Services that inherit from ServiceV2Base (Such as the V2 Product Service) we can improve performance for scenarios where we only read data but are not expe...
about 1 year ago in Configured Commerce / Technical 1

Access to the Insite.Core.TestHelpers project

As a partner developer, I would like to have access to the very useful Insite.Core.TestHelpers project to help us implement more unit tests for our solutions. That project has a lot of unit test utilities. Having access to these utility classes wo...
about 1 year ago in Configured Commerce / Technical 0