Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1582 of 1582

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
almost 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
almost 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Filter active audiences on GET Audiences API & Remove an audience

Hi! As an Optimizely editor, it would be nice to be able to remove an audience. Archiving is not enough, as archived audiences are also returned in the GET Audiences API (see https://library.optimizely.com/docs/api/app/v2/index.html#operation/list...
almost 2 years ago in Web Experimentation / APIs 4 Future consideration

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
almost 2 years ago in Experiment Collaboration and Management / Notifications 0 Planned

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest

Default Task Sharing

We'd like to see default task sharing settings as well as default campaign sharing settings. With the ability to create tasks without a campaign, it feels necessary to have this option, since currently campaign-less tasks are by default private, m...
about 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Annotate on Brief Templates

We would like the ability to annotate on brief templates in order to better facilitate collaboration. There are times when we don't actually want to change any values, but to have a discussion about them instead. The comments space is not ideal be...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow Block /admin with impersonation

We would like to be able to block /admin on the primary domains, for security purposes as that's most likely to get scanned/brute forced. However, /admin/account/canimpersonateuser needs to be able to work to impersonate. Please adjust the blocks ...
about 2 years ago in Configured Commerce / Admin Console & Import/Export 0 Investigating

Timeline, Calendar, and Board View In Campaign Page

We would love to be able to access timeline, calendar, and board views in campaign window, with these views showing the timeline & calendar for that specific campaign only. This would eliminate clicks, particularly when presenting the campaign...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
about 2 years ago in Content Marketing / Requests 1 Investigating