Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1583 of 1583

Add an event reminder

We need Event Reminder Notification to be sent to the Event Creator informing that a particular Event is going to take place/when the Event happens.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
11 months ago in Content Management / APIs 0 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

AI generation for DAM only

At the moment, AI generated content can only be created from within a task (correct me if I am wrong). Are there plans to allow for DAM/DAM lite only clients to create AI generated imagery?
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
11 months ago in Configured Commerce / Orders & Payment 0

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
11 months ago in Configured Commerce / Integration 0

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
11 months ago in Content Marketing / Settings + Configuration 2 Future consideration