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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add confidence interval (and possibly stat sig value) to the Summary on the Results Page

Currently, the Summary on the Results Page only contains the metrics' "Improvement" value. This value is highlighted in green if Statistical Significance is reached. However, the Confidence Interval is not contained in the Summary. This may lead t...
7 months ago in Experimentation Analytics 0 Planned

Northstar CMS + B2B Commerce

We need an integration between Northstar CMS and B2B Commerce

Create a QR code automatically

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. Oftentimes, when we make landing pages for events or campaigns, we required a QR code be generated....

Simplify the create new hypothesis flow

Creating a new hypothesis involves numerous steps/screens: First a title, a date, and a workflow needs to be assigned; then finally the user can enter in all the details for a hypothsis document.

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
7 months ago in Configured Commerce / Technical 1

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
7 months ago in Content Marketing / Analytics 0

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
7 months ago in Search & Navigation 0

Results - hierarchical metrics / grouped metrics

I have a suggestion about the results page. Currently the results are shown as a flat list of metrics. In some experiments we want to add a lot of metrics, but some of them are "major" ones (e.g. showing major funnel steps), and some of them are "...
8 months ago in Experimentation Analytics / Results Page 0 Investigating

Allow Sales Manager to create quotes on behalf of a customer

Sales reps can create a quote on behalf of customer, but Sales Manager cannot do that. Sales Managers often work as backups to their Sales Reps - if a Sales Rep is out of office there should be a 2nd person able to create quotes.
8 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
8 months ago in Content Marketing / DAM/Library 0 Investigating