Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
7 months ago in Content Recommendations 0

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
7 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
7 months ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Add confidence interval (and possibly stat sig value) to the Summary on the Results Page

Currently, the Summary on the Results Page only contains the metrics' "Improvement" value. This value is highlighted in green if Statistical Significance is reached. However, the Confidence Interval is not contained in the Summary. This may lead t...
7 months ago in Experimentation Analytics 0 Planned

Northstar CMS + B2B Commerce

We need an integration between Northstar CMS and B2B Commerce
8 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 0

Create a QR code automatically

When creating a landing page through CMP, we would like to bring common actions into the platform which currently involve a lot of copy-paste work. Oftentimes, when we make landing pages for events or campaigns, we required a QR code be generated....
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Simplify the create new hypothesis flow

Creating a new hypothesis involves numerous steps/screens: First a title, a date, and a workflow needs to be assigned; then finally the user can enter in all the details for a hypothsis document.
8 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
8 months ago in Configured Commerce / Technical 1

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
8 months ago in Content Marketing / Analytics 0

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
8 months ago in Search & Navigation 0