Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Confirmation When Archiving Flag

Is it possible to have a confirmation box, or at least the option of enforcing one, when archiving/deleting a flag? I noticed that flags can easily be archived by mistake, and can be a breaking experience on the website.
6 months ago in Feature Experimentation / Feature Flagging Workflows 0 Planned

User creation - assign multiple user groups

When setting up a new user, I want to be able to select more than one user role and assign them to the user in one click. In EPI DXP, I need to use the drop down menu and assign one user role at the time (which is very time consuming).Attached are...
6 months ago in Content Management / Roles and Security 0

Whitelisting Stripe.net packages to allow server side control over the payment integration

In order to enable the correct behaviour for payments using the Stipe payments within the UK that require 3d secure. This does mean that the OOTB integration isn't a viable solution as it isn't setup to work with 3d secure payment authorisations. ...
6 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Will not consider

Bug: Shortcut not opening on a new tab even though Open in a new tab has been chosen

Bug report: When creating a shortcut on a page under Settings the shortcut does not open on a new tab even though that option, Open in a new tab, has been chosen.
6 months ago in Content Management / Content Manager 0

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Users would benefit from the ability to refresh their current view in the content tree without refreshing the browser.

Though we use sockets to provide some real-time communication, the content tree doesn't always reflect the most recent changes - particularly in folders in the asset pane or sub-items in the page tree. To test, open two separate browsers and e...
about 4 years ago in Content Management / Editing 0 Future consideration

Sync Adobe and CMP Comments/Edits

When we upload or download a PDF with sticky notes to (or from) Welcome, it wipes out all the sticky notes. Is there a way to upload/download of PDFs with edits or comments or sticky notes where those comments don't get wiped out?
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Default Alignment of Badges

I would like to see a configurable option to control the horizontal alignment of badges within in the widgets. Currently, the default position is horizontally centered. When there is only a single badge, the badge seems to just be floating in spac...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Cludgy solution for finding content references (moving to trash)

If I want to find internal pages that link to a page, I usually click Move to Trash to get a list of internal references, and then Cancel. Grzegorz Wiecheć has made a nicer solution to this issue: https://gregwiechec.com/2015/06/displaying-related...
over 3 years ago in Content Management / Editing 0 Future consideration