Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 226

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Print Button from Lists

We have customers wanting to Print from Lists. They can of course do Control + P, but honestly a lot of our customers don't know that ;) They are looking for a button!
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
over 3 years ago in Configured Commerce / Misc. 0 Gathering interest

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
over 3 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Move application log storage from InsiteCommerce database to a different log storage or dedicated logging application

For two reasons mainly- Application logs in the same database is causing performance issues.- It is hard to search something in log and it is too slow.
over 3 years ago in Configured Commerce / Technical 0 Planned

Product Compare - Highlight Similarities and Differences

It would be nice to enhance the Product Compare feature a little. AD has a nice feature where you can click a button to Show Similarities or Show Differences. It then highlights those for the customer to quickly see vs having to skim the entire ta...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Multiple Customer Part Number

Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer. In addition to this, few of our clients have the requirement to ...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Apple Pay Support

Please add Apple Pay as a Payment Gateway Submitted on behalf of customer, based on ticket 28493
over 3 years ago in Configured Commerce / Integration 0 Gathering interest

"More like this" search on product detail page

A button on the product detail page near the list of product attributes that allow a user to search for more products like the one they are viewing. The button could provide a pop up allowing the user to select the attributes they want to search o...
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest