Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Events in Campaigns

Right now you can only add one event to a campaign. Some events that we are running have a main event, but then also have ancillary events for support such as a happy hour or a dinner. We would like to create a separate event that pulls into the c...
8 months ago in Content Marketing 1 Already exists

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
8 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Share Order (Order History) by email feature - Allow email in the "Email From" field to be set as email sender email instead of "From Address" set in Email List

As a website user, when I use the Share Order functionnality (Available in the Order History), i would like my email to be displayed as the Sender for the recipient to see who sends the order. Currently, the sender displayed is the sender configur...
8 months ago in Configured Commerce / Orders & Payment 1 Investigating

Increase help text visibility

As a Digital Marketing Manager, I've observed that CMS editors often neglect help texts. To enhance visibility and address this issue, I believe implementing an option to display these help texts immediately would significantly improve the situation.
8 months ago in Content Management / Editing 0

Add already made blocks into assets

As a web editor, I can create blocks on the Right hand side 'assets pane'. I can then drag these blocks into any page to keep re-using the same block. However, if I create a block within a page, I cannot then drag this into the assets pane to re-u...
8 months ago in Content Management / Content Manager 0

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 2

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
8 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration