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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Formatting and Section Headers Disappear After Work Request or Brief Is Submitted

We have some complex briefs that have lots of different section headings that are used to break up the submission forms on briefs and work requests. The formatting for a user when they are submitting the brief is easy to read and digest. However, ...
3 months ago in Content Marketing / Requests 0

Support geo-point and geo-search

The Graph should support the geo-point type that consists of coordinates. Then I want to query with this field type with the following new operators only for the geo-point type: distance and boundingBox. I also want to sort the results by distance...
over 1 year ago in Optimizely Graph 0 Planned

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...

User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
7 months ago in Content Recommendations 0

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
7 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Display Name Available As An Option During Product Export

When exporting products from the PIM, there should be an option to include a Property's Display Name or the Property Name to make it easier to compare with what is being imported.
almost 3 years ago in PIM 1 Gathering interest

Search results from imagepicker popup in the CMS contains files

Hi, I recently added this question to the Episerver World forum: https://world.episerver.com/forum/developer-forum/CMS/Thread-Container/2021/6/searching-in-imagepicker-contentref--property-with-uihint-image-also-displays-generic-files/ When a Cont...
almost 3 years ago in Content Management / Technical 0

Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
over 2 years ago in PIM 2 Gathering interest

More distinct page break for multi-page PDFs in content review

Some people have found that it is hard to differentiate between pages of multi-page PDFs. More distinct (or higher contrast) page breaks would be appreciated.