Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Workflow Capability

Currently our business has a process to set up parts in our ERP systems. We use Excel, Smartsheet, and our ERP. Then we migrate over to the PIM to capture more information. That is a difficult transition because our users are already working with ...
10 months ago in PIM 0

Add files to root level of the website

W e need to add files within a directory at the root level of the website. This is needed to update Google Analytics administrators as well applying files to the .well-known folder is standard for website hosting.
10 months ago in Content Management / Technical 1

Ability to Filter by Fields in Board View of Plan

Right now, we cannot filter out options in a field that we are looking at in the Board view. When we have a field with many options and we only want to view tasks for 3 of those options, we still have to view all of the options in the Board view.
10 months ago in Content Marketing / Plan 0 Future consideration

Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
10 months ago in Content Marketing / DAM/Library 0 Planned

react-sdk does not have a method to flush queue without closing tabs

the only way to flush the event batching queue is to close the instance. This is way too rudimentary and inflexible for power users. Please let us in on low level api on when and how to flush the queue. also consider to adjusting use `pagehide` in...
10 months ago in Integrations 2

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
10 months ago in Content Marketing / Notifications 0 Future consideration

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to sort comments left on reviewed content

Some of the content that we review has multiple pages. It would be very helpful to be able to sort comments by page, user, etc. rather that the default timeline of when a comment was left.
10 months ago in Content Management / Collaboration & Approval 0

More distinct page break for multi-page PDFs in content review

Some people have found that it is hard to differentiate between pages of multi-page PDFs. More distinct (or higher contrast) page breaks would be appreciated.
10 months ago in Content Management / Collaboration & Approval 0