Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 219 of 1583

Make product image visible in order history even if product is no longer in catalog

In order history product images are not shown if the product is not in the catalog for a customer. The expected behavior is that for any order in order history the product images should be shown on the order lines as long as the product exists in ...
7 months ago in Configured Commerce / Orders & Payment 1 Investigating

Level 2 and 3 support for PayPal.

Hello. We have a client that wants to use PayPal as a payment option in the Spire CMS. They have stated that only Level 2 and Level 3 are an option for them with PayPal. We are requesting the inclusion of Level 3 support for PayPal.
7 months ago in Configured Commerce / Orders & Payment 0

Allow for Search Stemming

There is no way to create stemming attributes for search. Meaning: if I want to return results for the word "accounting" but not "account", I cannot create a way to use the full term of "accounting". Other examples include ability to restrict sear...
about 1 year ago in Configured Commerce / Search 1 Gathering interest

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
8 months ago in Configured Commerce / Technical 1

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 1 year ago in Configured Commerce / Self-Service 1 Gathering interest

Date input format controlled by system/website settings

Would be nice to have a system or website setting for changing the date format in form inputs.
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Print Button from Lists

We have customers wanting to Print from Lists. They can of course do Control + P, but honestly a lot of our customers don't know that ;) They are looking for a button!
over 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment.\nBy doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
over 3 years ago in Configured Commerce / Technical 0 Gathering interest

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add Seach Within Query to Data Layer (for Analytics)

We're able to track queries entered into the main Site Search bar via Google Analytics (and Opti Analytics), however, the Search Within keywords are not able to be tracked. The API call within the main Site Search separates the keyword entered in ...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius / Search 1 Gathering interest