Optimizely Customer Feedback

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Workspace Commerce Cloud
Categories Customer Services
Created by Guest
Created on May 28, 2020

CSR role level access

Access limited by role to certain info such as

customer records

ability to provide refunds

Cancevl shipments

  • Guest
    Aug 20, 2021

    We have a customer running Multisite using Commerce Cloud - they want to separate the back-end, allowing merchandiser of brand A to only see orders from brand A and merchandiser of brand B to only see orders from brand B.

  • Guest
    Jun 22, 2021

    We have customers with multi site setup that wants to limit the orders and customers the CSR person can see, based on site.