Optimizely Customer Feedback

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Status Already exists
Workspace Commerce Cloud
Categories Customer Services
Created by Guest
Created on Jan 11, 2021

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.

  • Guest
    Feb 4, 2021

    This was added recently. You can find order notes on one of the tabs on the order form