Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Deployment API Documentation

The deployment API documentation doesn't really cover real world scenarios. There are quick samples of a line of PowerShell, but really, that's now how anyone deploys. Deployments are done from a CI/CD server. So the build server has to create a p...
11 months ago in Content Management / Content Manager 1 Future consideration

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
5 months ago in Content Marketing 2 Future consideration

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
over 1 year ago in Content Marketing / Requests 1 Investigating

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
5 months ago in Content Marketing / DAM/Library 0

Add already made blocks into assets

As a web editor, I can create blocks on the Right hand side 'assets pane'. I can then drag these blocks into any page to keep re-using the same block. However, if I create a block within a page, I cannot then drag this into the assets pane to re-u...
8 months ago in Content Management / Content Manager 0

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
8 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Make Experiment Collaboration available as a stand alone solution

Consider offering Experiment Collaboration on its own without requiring an Experimentation or CMP product license.
8 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
11 months ago in Content Marketing / DAM/Library 0 Future consideration

Report who closed task

We want to be able to report on who closed specific tasks and/or subtasks for compliance requirements
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add multiple briefs to one item

No description provided
3 months ago in Content Marketing 0