Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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TinyMce V4 - Extend with new link button

I want to extend some tinymce functionality. I need a button that, when highlighting a word, I can link to some pience of content. When selected, it should wrap the word with some meta data (ex: "<span data-id="contentId">{markedWord}</sp...
28 days ago in Content Management / Editing 0

Custom rendering of search result tooltip in the media folder

As an editor when I search for an image in the Media Folder, I would like the search result to indicate in what folder the image was found, for example using the tooltip. I have spoken to support about us creating a custom SearchProvider that woul...
28 days ago in Content Management 0

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
about 1 month ago in Content Marketing / Analytics 0 Future consideration

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
about 1 month ago in Data Platform App 0

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
about 1 month ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
about 1 month ago in Content Management / Asset Management 0

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that ...
about 1 month ago in Web Experimentation / Experiment Authoring 0

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
about 1 month ago in Campaign 0

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.
about 1 month ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
about 1 month ago in Customized Commerce / Technical 0 Gathering interest