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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Enhancing PIM with Sorting Option for Numbered Assets Associated with a Product

Currently, Opti Product Information Management (PIM) system allows users to associate multiple assets with a product. These assets could include images, videos, documents, and other multimedia files. However, there is a need to improve the Opti PI...
11 months ago in PIM 0

typescript type of datafile from '@optimizely/optimizely-sdk' is not specific enough ("string | object")

Here is the snippet we use: import type { Config } from ' @optimizely/optimizely-sdk '; type OptimizelyDatafile = Config[' datafile ']; When you import the type, you can see its string | object which is clearly not good enough for the object type,...
11 months ago in Integrations 0

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
over 3 years ago in Content Management / Technical 1 Future consideration

Labels and Permissions missing from Projects

Hi,The Labels and Permissions was a great feature in the Project enhancements. Please bring it back either as a Project enhancements or into the core. We miss it!

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
over 1 year ago in Content Management / Technical 0

Edit title field on templates

I wish I could edit the "Title" field in templates to reflect a different name. I can add what format I'd like them to use for the title, but I don't like that it's a required field.
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
almost 2 years ago in Experimentation Analytics / Other 1 Planned

Update Campaign after task completed

I've had to update the campaign for tasks after the task had been completed. In order to update the campaign or sub campaign on a task, you have to un-check the task to remove the completion status. This is an issue because then the completion dat...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...

Manually adding products to email

I wanted to manually select 8 items and insert them into an email. First I had to use a filter and select exact match on the 8 products. I matched by name. After achieving my goal of creating the Product Set, I was unable to finish my project beca...