Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
22 days ago in Content Marketing / Settings + Configuration 0 Future consideration

CMS users can not access files uploaded through Episerver Forms

After upgrading Episerver Forms to fix the security vulnerability outlined in this blog post (https://world.optimizely.com/blogs/phu-nguyen/dates/2023/10/vulnerability-in-episerver-forms/') CMS users can no longer access uploaded files from the Fo...
2 months ago in Content Management / Forms 1

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
6 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 9 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
about 1 month ago in DXP Cloud Platform 0 Future consideration

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
23 days ago in Configured Commerce / Technical 0

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
2 months ago in Content Marketing / CMS + CMP Publishing 1

Extend Langauge Manager Add On - Support for Azure Custom Translator

Customers want the flexibility to customise Azure Translations. This can be accomplished by uploading training files through https://portal.customtranslator.azure.ai/ The Language Manager Add On does not support custom translations. Extend Admin U...
almost 2 years ago in Content Management / Editing 3 Investigating

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

TinyMCE - Paste clean HTML from Word by default

The epi-paste functionality is confusing to our authors. They tend to select "Keep formatting" which keeps all of the Word styles in the HTML. We want clean HTML to be pasted in by default. We would like a way to just set the default behavior to p...
7 months ago in Content Management 0 Future consideration