Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1573 of 1573

Link a Task from Campaign to workflow step and vice-versus

How to link a step within a Task Workflow to take user back to Campaign-->Activities tab to initiate another Task X or directly link a step to another TASK X in the overall campaign.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 2

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Support for SCIM User Provisioning from an IDP

As an admin that handles user management, the lack of user provisioning from our IDP (Okta) using standards like SCIM or Just-in-Time (JIT) provisioning is a significant problem. We have authentication enabled with Okta, but without user provision...
over 1 year ago in Integrations 0

Cookie security issues

Currently we are facing of some cookie missing attributes scans. The cookies are coming from optimizely, and we cannot change them. EPiStartUrlKey and epiStateMakerThis is an issue, as we cannot fix this, and the security scans are yelling at us.B...
4 months ago in Web Experimentation / Security 0 Will not implement

Move 'For this page/block' folder up

In my capacity as a Digital Marketing Manager actively engaged in the CMS tasks and also facilitating others in this role, my foremost goal is to reposition the 'For this page/block' option to the top of the folder structure. By implementing this ...
8 months ago in Content Management / Asset Management 1

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
over 1 year ago in Content Marketing / Requests 1 Future consideration

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Stack Additional Content Formats as Drafts

We can stack document types as drafts in the content space today (PDF, WordDoc, etc.), but we want to also be able to stack things like URL-type content, text editor, documents, images, etc.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Text-Type Field Visible on the Calendar

We keep very important content information in text-type fields (rich text, multiline text, text) and need calendar users to be able to access that information.
8 months ago in Content Marketing / Plan 0 Future consideration

Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
over 1 year ago in Product Recommendations / Portal 0