Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
5 months ago in Content Marketing / DAM/Library 0

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
over 3 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
over 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
5 months ago in Content Marketing / DAM/Library 2 Future consideration

Enable Content Delivery Api to NOT deliver content

We need to omit content from beling delivered by the content delivery api, but it does not seem to be possible. For example some articles are not allowed to be shown to users from specific countries for legal reasons. So we want to ensure from the...
5 months ago in Content Management / APIs 0

Allow access to application logs or send notification on database scripts error

We should be able to either receive a notification on a database script error, or be able to log into the admin or elmah to see the errors. Right now the only way to find out what script is broken is to open a support ticket or ask for a database ...
10 months ago in Configured Commerce / Admin Console & Import/Export 1

Change Log for CMP Codebase

We are currently using a 3rd party app on top of the CMP to guide users through company-specific process flows. This app relies on identifying specific pieces of code to operate properly, and it needs to be updated every time the code changes. We ...
10 months ago in Content Marketing / Miscellaneous 0 Future consideration

Expand Folders in Library List View

hile Labels are great for filters, when you want to just browse the Library, folders make more sense. As we have no tree control to navigate through folders, would it be possible to expand the folders when viewing Library in List View. Visually, t...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Add compare to custom date range under Activation>Performance

All i wanted to do is compare a selected date range to the prior year but I am powerless to do this under Activation>Performance. I am told the only way to do this is via reports but reports are difficult to build and they don't have the same v...
5 months ago in Commerce Analytics 0