Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1581 of 1581

As a search relevancy engineer, we need to have ElasticSearch Explain Parameter available to understand the relevancy scoring details and relate that to how we should configure the business boosting logic for better search results.

The ElasticSearch Explain parameter was available prior to the latest EpiFind upgrade. For this past year, without this parameter being available, it left us with no tool to understand the search relevancy and no solution to better configure searc...
about 2 years ago in Search & Navigation 3

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 0 Investigating

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
almost 4 years ago in Product Recommendations / Portal 1 Planned

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Extend Language Manager with search possibilities

When site is set up with a lot of languages (50+) the editors have to scroll a lot to find their language. Extend the widget with search possibilities to make it faster to find the language for the editor. And perhaps add favourites so you can sta...
over 1 year ago in Content Management / Multi-language 0

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
over 2 years ago in PIM 1 Gathering interest

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
over 2 years ago in Experimentation Analytics 0 Future consideration

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
over 2 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Enhancing PIM with Sorting Option for Numbered Assets Associated with a Product

Currently, Opti Product Information Management (PIM) system allows users to associate multiple assets with a product. These assets could include images, videos, documents, and other multimedia files. However, there is a need to improve the Opti PI...
11 months ago in PIM 0

typescript type of datafile from '@optimizely/optimizely-sdk' is not specific enough ("string | object")

Here is the snippet we use: import type { Config } from ' @optimizely/optimizely-sdk '; type OptimizelyDatafile = Config[' datafile ']; When you import the type, you can see its string | object which is clearly not good enough for the object type,...
11 months ago in Integrations 0