Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 224 of 1606

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
10 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to associate/limit Customers to specific Warehouses

Add the ability to assign Customers to specific Warehouses so that when features like the In Stock by Warehouse flag are used, it would only be reflected for Customers that are assigned to that Warehouse, not the website as a whole. When Customers...
10 months ago in Configured Commerce / Customers 1 Investigating

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
over 1 year ago in Configured Commerce / Misc. 1 Investigating

Show order origination point (website/app) in admin console

In Insite Analytics you can see what orders originated from the mobile app, but in the admin console under cart history/order history this data is not available. It would be extremely helpful for reporting and troubleshooting to have this informat...
over 3 years ago in Configured Commerce / Misc. 0 Gathering interest

Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Ability to restore websites

When a website is inadvertantly deleted we'd like the ability to be able to restore it
over 1 year ago in Configured Commerce / Technical 1 Will not consider

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 2 years ago in Configured Commerce / Misc. 2 Gathering interest

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating