Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 225 of 1615

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
over 2 years ago in Configured Commerce / Misc. 2 Gathering interest

Inventory visibility

1. Have the option to show inventory on the app and not the site and vice versa2. Have the option to show inventory at the account level vs overall to all
11 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Checkout-Shipping: Shipping address is not auto populated on selection of use billing address radio button

When I add an item to the cart and checkout an item using checkout as a guest process, After entering the details into the BIlling address and the "Use Billing Address" is selected the text fields present in the Shipping Address will be auto-popul...
11 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Email daily that there are orders awaiting to be approved

Would like the ability to systematically send email reminders more frequently that there are orders awaiting to be approved
11 months ago in Configured Commerce 1 Gathering interest

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
11 months ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
11 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
11 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
11 months ago in Configured Commerce / Orders & Payment 1 Investigating

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
almost 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest