Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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visitor group cookies (CMS 12)

A dynamic security scan of our application found some vulnerabilities. I am looking for a way to make these visitor group cookies (EPiStateMarker and E PiStartUrlKey ) more secure. I wanted to set the SameSite attribute and change the Secure flag ...
3 months ago in Content Management / Technical 0

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
over 1 year ago in Integrations 0 Investigating

Enhancements to current base security with DXP for users

While many of these features can be added programmatically or with a third party authentication server, these to me and multiple clients seem like they should be our base level security. Push a forced password reset to all users on our instance as...
about 2 years ago in Content Management / Roles and Security 0

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
12 months ago in Content Management / Content Manager 1 Future consideration

Provide a better editor for "custom javascript conditions" for the audience builder.

Hi! As an Optimizely editor, I would like to have a better developer experience when using the "custom javascript condition" when building an audience. Not only is the editor showing plain text while it could be an editor such as is presented when...
almost 2 years ago in Web Experimentation / Developer Experience 4 Future consideration

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
over 1 year ago in Experimentation Analytics 1 Investigating

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
12 months ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Full support for CMS language settings

It should be simple to get language behavior consistent with CMS language settings around fallback and replacement languages.
over 1 year ago in Optimizely Graph 0 Future consideration

Report who closed task

We want to be able to report on who closed specific tasks and/or subtasks for compliance requirements
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0