Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
8 months ago in Web Experimentation / Experiment Authoring 1 Future consideration

Ability to customize the board view.

Additional features such as- Reduce task card size Add more columns ((Backlog, Pending/On-Hold/Waiting for Approval, Blocked) Full Screen view (for better daily scrums) would make the board view simpler & detailed to reduce the scrolls for ef...
8 months ago in Content Marketing 1 Future consideration

Sort tasks within the campaign

Currently the tasks are randomly listed in the campaign . It would be great if we could put them into the order we want them (drag and drop would be ideal).
9 months ago in Content Marketing 1 Future consideration

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
9 months ago in Content Marketing / Miscellaneous 0 Future consideration

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
9 months ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Step due date must have time zone Or no time option at all

Currently in a workflow step, we are able to assign a Due date. This Due date option allows us to choose a Date and Time. The time option does not specify what Time-zone is expected so it may bet confusing for global teams. Solution : Add Timezone...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
9 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Ability to control what fields to show/hide in CREATE CAMPAIGN & CREATE TASK Views

Introduce option to control field visibility or add supporting help text on the CREATE CAMPAIGN & CREATE TASK Views: Field Display Controls: Currently, the Create Campaign and Create Task views include fields we don’t need and this causes conf...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration