Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
10 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
10 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
11 days ago in Campaign 0

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
almost 2 years ago in Content Management / Editing 2 Future consideration

Missing the ability to create custom views in Organizations and Contacts sections

Within customized commerce 13 people could create custom views with the specific columns that they wanted to display to be able to quickly view and access information. When upgrading to Commerce 14 this feature looks to have not been included.
6 months ago in Customized Commerce / Customer Services 1 Planned

Recurring Tasks

We would like the ability to create recurring tasks, as we have a variety of work types that happen on a set cadence. For example - a blog post every Friday, quarterly reports, and yearly analyst reviews. Currently, we have to copy an existing tas...
over 1 year ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Planned

Access to Cloudflare Logs API for collection to SIEM

As part of our Cyber Security requirements we are required provide our System, Application and Firewall logs to our SIEM managed by our MSSP. They currently ingest all Cloudflare logs by accessing the API as part of their collection process and cu...
about 2 years ago in DXP Cloud Platform / Telemetry 1 Already exists

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
about 1 year ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
about 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
13 days ago in Content Marketing / Notifications 0