Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1614 of 1614

Allow Customer Profile Export & Deletion in UI: Unstitching

Request to add an 'export' and 'delete' button to the UI for use on customer profiles. Customers need the ability to use the UI to easily export a customer profile's event and order data. We also need the ability to delete the profile entirely. Ma...
about 1 year ago in Data Platform App 0

Images in email recommendations should look sharper

When the images for email recommendations are rendered, they are visibly pixelated. And even though it is a small black and white image (170x200), it still takes up 7 KB. I would like to see a more efficient compression that does not pixelate so m...
about 1 year ago in Product Recommendations / Email Personalization 0

Disable loading on-page editing when it's not being used

If you are editing a page through the all-properties view the on-page editing view is still loading in the background. This is unnecessary, especially when considering the on-page editing view reloads again as you manually switch to that view. (on...
about 1 year ago in Content Management / Testing and Optimization 0 Future consideration

Release annotations for Application Insights

Would it be possible to implement release annotations that are visible in Application Insights for paasportal/API deployments, similar to the one described in the article below https://docs.microsoft.com/en-us/azure/azure-monitor/app/annotations T...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Ability to report out on changing dates.

Product Managers and our team would love to report out on things like how many times the proposed launch date was moved. Or how much longer a test ran that it was supposed to. How can we account for these types of changing fields in our reporting?
7 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Save work requests as drafts.

Sometimes Product Managers don’t have all the information available to complete an experiment plan but want to start one and add in available info later when they get it.
7 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

UrlResolver should use CatalogContent.Sites to select domain for Commerce content

As a developer I would like to generate absolute URLs to Commerce content. In case I have a multi-site solution where each site has its own product catalog, I would like the CatalogContent.Sites property to be included in the host definition resol...
7 months ago in Content Management / Technical 0

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
about 1 year ago in Content Marketing / DAM/Library 2 Planned

Search should be adjusted based on users history

Search results should take into account user specific information like Has this user ever purchased this item before Did the user recently look at this item online Is this item on a list the user has access to Has anyone else at the same company p...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Already exists