Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
6 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

set open tracking pixel position for all new mailings

As a marketeer I want to define the default open pixel position at the top of the mailing. After setting that value, all my new mailings should have this setting.
over 1 year ago in Campaign 2 Investigating

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
21 days ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
21 days ago in Content Management / Asset Management 0

Parameters for scheduled jobs in Net 5/6

As a admin I would like to be able to add parameters for my scheduled jobs so I can make configurable certain actions within the scheduled jobs. In full framework there is a popular addon that does this. https://github.com/Geta/Geta.ScheduledParam...
about 2 years ago in Content Management / Technical 0 Investigating

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
about 1 month ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
2 months ago in Content Marketing / DAM/Library 1

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
6 months ago in Configured Commerce / Misc. 1 Investigating

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
6 months ago in Content Marketing / Plan 0 Future consideration

TinyMCE - Paste clean HTML from Word by default

The epi-paste functionality is confusing to our authors. They tend to select "Keep formatting" which keeps all of the Word styles in the HTML. We want clean HTML to be pasted in by default. We would like a way to just set the default behavior to p...
7 months ago in Content Management 0 Future consideration