Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
2 months ago in Customized Commerce / Orders 0 Gathering interest

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
2 months ago in Content Marketing / DAM/Library 1

Add 'out of stock' products for Saved Orders when backorders are disabled for pickup method

When you set Allow Backorders for Pickup setting is disabled, only the in-stock product is added back to the Cart Steps to Duplicate Add two products to the cart, one in stock at the selected warehouse and one out of stock Switch the fulfillment m...
3 months ago in Configured Commerce / CMS, Spire & Mobius 1 Planned

Workflow - name of step not visible to reviewer

When using workflows and getting a notification and e-mail about approval of a content that needs reviewing you don't know which your role is. You might be in several workflows - in one you might review the language, in another you are there as a ...
3 months ago in Content Management / Collaboration & Approval 0

Shared Blocks no longer showing UI hint that block is "Shared"

I've noticed that blocks that are "shared" and coming from a folder no longer show that they are shared in the UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
4 months ago in Content Management / Content Manager 0

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
4 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

SynchronizingRolesSecurityEntityProvider is slow when tblSynchedUser has many users

We are using an external identity provider for sign in for users on our site using OpenID Connect. When the user has successfully logged in, we sync the role claims via the ISynchronizingUserService like stated in the documentation(https://docs.de...
4 months ago in Content Management / Roles and Security 0

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
4 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
4 months ago in Content Marketing / Analytics 0

Ability to Touch Email Template Code

Our emails do not rendering properly when users have Dark Mode enabled on their devices. We’re seeing this on Outlook desktop, Outlook web, and the Gmail app. See example of what dark mode users see. We'd like to be able to implement code directly...
4 months ago in Campaign 0