Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1573 of 1573

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
about 2 years ago in Feature Experimentation 0 Future consideration

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
almost 3 years ago in Campaign 0 Future consideration

AI Facial Recognition & Tagging

It would be beneficial to have AI Facial Recognition & Tagging in the DAM. This would allow us to quickly find assets - i.e. Executive Team - within the platform.(Similar to how your photo app will organise photos in folders based on facial re...
4 months ago in Content Marketing / DAM/Library 0 Future consideration

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
7 months ago in Configured Commerce / Technical 1

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
7 months ago in Content Marketing / Analytics 0

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
7 months ago in Search & Navigation 0

Add folder selection in mailing based widget (Performance Dashboard)

As a user, I want to select my recent campaigns for the performance dashboard based on a mailing folder. So I can make sure, that I always get the performance dashboard with meaningful widgets for the mails I find relevant without the need to go a...
11 months ago in Campaign 0 Future consideration

GCP Cloud Functions + Edge SDK

Since we are now on Google Cloud a customer has asked us about the possibility of Edge functions similar to AWS Lambda for GCP
11 months ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
4 months ago in Content Marketing / Structured Content 0 Will not implement

Add a Toggle at the top level on Master Overview Page to Filter Horizon Metrics

We would like the ability to see the Master Overview Horizon metrics by country/website, as our ODP instance rolls up multiple websites.
11 months ago in Data Platform App 0