Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
over 1 year ago in Product Recommendations / Portal 0 Planned

Mandatory campaign template with a default general template selected during campaign creation

The campaign template should be mandatory and a default general campaign template is selected during campaign creation. This is to avoid empty fields in reports as a result of not having campaign template as a required field and users forget to ad...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add all the current .NET cultures to the CMS languages list

For example: We need to add the culture en-ES for a customer. It exists as a valid culture in .NET but is not available to select as a language in the CMS. (In our setup it is not an option to use the default en language code for English on the sp...
over 1 year ago in Content Management / Multi-language 0

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
almost 2 years ago in Customized Commerce / Customer Services 2 Gathering interest

Add an internal description field for extensions

A customer suggested the following feature: It would be helpful to add an internal description field for Extensions. In the Extension's settings, there is a description field. However, that field should contain no more than a single line of text b...
over 1 year ago in Web Experimentation / Experiment Authoring 0 Future consideration

Allow unsubscribe of selected recipient in recipient overview

Currently it is possible to unsubscribe multiple recipients via the cleanup feature. But it should be possible to do that for a single recipient in the overview directly.
over 1 year ago in Campaign 0 Future consideration

Default image badging overlay deactivates the link in that area of the image.

When using the image badge overlay, the overlay portion of the product image is not an active link, so users must click outside of the overlay, on the product image in order to click an active area. This is noticeable on the Product Listing Page, ...
6 months ago in Configured Commerce / CMS, Spire & Mobius / Marketing & Promotions 1 Planned

Manually adding products to email

I wanted to manually select 8 items and insert them into an email. First I had to use a filter and select exact match on the 8 products. I matched by name. After achieving my goal of creating the Product Set, I was unable to finish my project beca...
6 months ago in Product Recommendations / Email Personalization 0

better handling of SSO user logging to a website that he doesn't access to

can we display a friendly error message for SSO users if they try to login to a website that they don't have access to?
6 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating