Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Language codes in page tree (navigation) and in page header menu are not the same

If you in admin change the "Web Address Prefix" for languages the editor interface uses different language codes in different locations. In the page tree navigation it uses the language code but on the page header of the page the "Web Address Pref...
over 1 year ago in Content Management / Multi-language 1 Investigating

Copy one page, do not include all children (and children to children)

Sometimes editors want to copy a page and paste it in another part of the structure. When you copy a page, and the page has children, all children will also be a part of the paste. To make this possible to copy only one page, perhaps extend the me...
over 1 year ago in Content Management / Editing 0

Easier cleanup of unused blocks

Maintaining the number of blocks is important to editors. When using Powershell module you can get a list of blocks that are not in use so editors can maintain content on the site. The problem is that blocks that are located in "For This Page" fol...
over 1 year ago in Content Management / Editing 0

Need a process to automate products into PIM

We need a process to import product files into PIM. Currently, this is a manual process. We would like to run a job with our iPaaS to automatically import our products into PIM.
over 1 year ago in PIM 3 Planned

Mandrill App integration

In ODP we have built-in Mailchimp integrations, and Sendgrid is available for non-EU markets. However, many companies that use Mailchimp also use Mandrill for transactional emails. So it would be very fitting to also provide a built-in integration...
over 1 year ago in Data Platform App 0

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Integration with MS Dynamics CRM

bi -directional sync of records/segment details so they can leverage our identity resolution capabilities. This is needed by customer, Convatec, but probably many others too.
over 1 year ago in Integrations 0 Investigating

Provide admins with the ability to hide fields from Marketers view in Segments.

Our business does not populate all of the available fields within the ODP platform with data and therefore when a marketer is building a segment they have to scroll through multiple options of fields that can not be used. We would like a way to Hi...
over 1 year ago in Data Platform App 0

Version Control for transactional mailings

As a product owner I need to control, verify and possibly revert changes to mailings in my business operations workflows. This should include: when a change was made and by which user, with a comment option to include internal ticket references et...
over 1 year ago in Campaign 0 Future consideration

webhook for automated opens

As a marketeer I want to receive a webhok for automated opens, because I want to analyse the follwoing: Why don't I receive any opens from this recipients? Is it realy an inactive reader? How is the share of users having some sort of privacy prote...
over 1 year ago in Campaign 0 Future consideration