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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feature Request - CAPTCHA for User Account Creation Workflow

Hello Team, We have recently observed a significant increase in unwanted user accounts being created on our production site, Beauty School Store (https://beautyschoolstore.com/). we need to stop this in some way by adding a CAPTCHA in the user acc...
6 months ago in Product Recommendations / Technical 0

Repurpose Campaigns to something more universal (e.g. Site, Touchpoint, or Spaces)

No description provided

Multi OpenID SSO Client

Multiple Optimizely B2B Commerce customers have told us they would like to offer their customers the ability to connect to their e-com using SSO. As they have customers in the thousands and that some customers might use similar identity services, ...
over 1 year ago in Configured Commerce / Users, Permissions & Security 3 Gathering interest

Spellcheck capability within editor

As a product marketer who creates content on our website, I want to be able to see misspelled words in the editor as I write the content so I can fix typos before publishing to the website (and instead of writing the content, then having to do spe...
6 months ago in Content Management / Editing 0

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will ...
over 1 year ago in Configured Commerce / Technical 1 Investigating

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
6 months ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
6 months ago in Integrations 0

Async client side custom validators in Epiforms

Custom validators for Epiforms must currently return their validation result synchronously, this limits the kind of validation to simple string checking. In scenarios where a server must be consulted to check an input value it is often a better ex...
about 2 years ago in Content Management / Forms 0

Exclude expired assets from our searches

Due to the lack of a Library Archive, we have decided to "expire" assets no longer relevant to our organization. However, in the Library, there is no way to exclude expired assets from a search. The only capability we see is to show expired assets...
about 1 year ago in Content Marketing / DAM/Library 2 Planned

Users would benefit from the ability to refresh their current view in the content tree without refreshing the browser.

Though we use sockets to provide some real-time communication, the content tree doesn't always reflect the most recent changes - particularly in folders in the asset pane or sub-items in the page tree. To test, open two separate browsers and e...
about 4 years ago in Content Management / Editing 0 Future consideration