Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support for JSON scalar type for XhtmlString field in OptiGraph

We would want to have support for JSON scalar type for XhtmlString fields in OptiGraph. The format is already use in the CD API (check the image attached). In OptiGraph response the XhtmlString appears now just in one JSON string.
3 months ago in Optimizely Graph 1 Investigating

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
7 months ago in DXP Cloud Platform / Traffic management 3 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
3 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Ability to Redirect Expired/Deleted Asset URLs

Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
3 months ago in Content Marketing / DAM/Library 0

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
almost 3 years ago in Customized Commerce / Technical 5 Future consideration

Editing Single LinkItem

This is related to support ticket: #1080141 In version 12.15.1 at least, when you add a property to a page or block that is a LinkItem (As opposed to a LinkItemCollection) the 'Edit' option takes you to the target of the link, instead of allowing ...
about 1 year ago in Content Management / Technical 0

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
about 1 month ago in DXP Cloud Platform 0

Search in the CMS UI should highlight and set focus on the location of pages and assets when a result is selected.

Searching for pages or assets in the CMS and selecting a search result will open the edit view of the item. However, focus is not set on that item in the page or asset pane, which means editors may have to scroll through many content items to see ...
3 months ago in Content Management / Asset Management 0

Public API for accessing automatically created related queries

As a developer I would like a way to retrieve and potentially delete or modify the automatically created related queries(a feature of search and navigation). In some cases the "Did you Mean" feature will give bad results, so companies need a way t...
over 3 years ago in Search & Navigation 2 Planned

Set Content Type properties by code

The names of some properties are not directly tied to the name of something in code. The property Display In Edit View is controlled with the [ScaffoldColumn(false)] attribute in code. Specifically, we're looking at "new" properties on Content Are...
2 months ago in Content Management 0